An up to date professional image to promote TIBA’s approach to business
Peace of mind
TIBA members have learnt through experience that it is important for their customers to have peace of mind and be confident in whom they are dealing with and the TIBA members want the same. They want to be welcomed into your house, satisfied that you are not worried they will run off with the family silver while leaving the washing machine to flood! That won’t happen with TIBA members who all work by a self-regulated code of conduct which basically means that they act in a professional manner and always put the customer first.
We all know someone who has experienced shoddy workmanship (or none at all in some cases!) and the professionals at TIBA are determined not to be tarred by that particular brush by offering references and phone numbers of previously satisfied customers (obviously we struggle a little with the funeral director…), and the production of paperwork showing legal business addresses and contact details and so on.
However, before you start thinking of lots of zeros on your invoice, be aware that using a TIBA member does not mean that you will necessarily be charged more. We all understand the difficulties for everyone in the current climate and TIBA members are well aware that not only do they need to offer a first class service but that they need to be competitive too.
Nowadays, TIBA is made up of all types of businesses, and, not having restricted the membership in any way, they are always open to welcoming new businesses to join. Just take a look at the list of members and services available and even if you don’t see the one you need, contact TIBA and they’ll do their very best to point you in the right direction..