Do we sound like your kind of group? Get in touch today and come along to one of our meetings and meet the membersTIBA – the fastest growing Business Group in the Costa Blanca
Professional
TIBA expects its members to act in a professional manner in all of their business dealings, TIBA ultimately has the right to police the behaviour of its members and can act as arbitrator in disputes.
Confidential
TIBA expects all of its members to keep in strict confidence any information supplied to it by the consumer or others in relation to the consumer, except where disclosure is authorised by the consumer or permitted or required by law.
Advertising
TIBA requires that all advertising should be legal, decent, honest and truthful and in no way should it be designed to mislead. Advertising should not unfairly attack or discredit other products and advertisements directly or by implication.
Membership
New members are required to attend two consecutive meetings of the association to determine suitability for membership by both parties. Informal questioning will take place to determine their business, its operating standards and appropriateness for inclusion into membership of the Association and all businesses invited to join TIBA must prove their legal status to trade in Spain.
Standard of Workmanship / Service
All members are required to observe a good standard of workmanship / service and any goods or materials manufactured, fabricated or supplied by the member shall be of good and merchantable quality. The member shall consistently check the quality of all the work, remedy defect without undue delay and ensure that all finished work is of an acceptable standard.
Safety & Product Liability
All members shall demonstrate a positive commitment to health & safety and shall take all reasonable steps to ensure the safety of employees and the public. The member shall carry adequate third party and product liability insurance.
Training
Members shall demonstrate a positive commitment to training and shall take active steps to ensure that all staff and employees receive proper continuous training in all aspects of work relevant to standard, safety and efficiency.
Conduct
Members should always behave with integrity, act responsibly and with care in the day-to-day conduct of their business, provide adequate training for members of its staff and where appropriate follow any requests conveyed to the members by the Association from the enforcement authorities.